Podcaster takes telcos and DStv to court over data and subscription issues
KaaTruths Podcast Limited and podcaster Ophoke Armstrong Amobi (also known as KAA) have filed a lawsuit against four major telecom and pay-TV companies at the Federal High Court in Abuja. They are seeking N50bn in damages, alleging violations of consumer rights related to data and subscription expiries. The suit also involves the Federal Competition and Consumer Protection Commission as a defendant. KAA says the case aims to address unfair practices affecting millions of Nigerian consumers.
What we know
- KaaTruths Podcast Limited and Ophoke Armstrong Amobi are suing MTN Nigeria, Globacom, Airtel, and MultiChoice Nigeria over the expiry of unused data bundles and subscription periods.
- The plaintiffs claim that consumers lose unused data and subscription time even when service disruptions prevent full usage.
- They cited an instance where a 5G router developed a fault, and despite requests for cancellation or rollover, the unused subscription expired.
- Another example involved a 75GB data subscription allegedly being exhausted in less than seven days amid network issues, with no satisfactory usage breakdown provided.
- The plaintiffs are seeking N50bn in damages and want the court to restrain the companies from continuing practices deemed unfair or unlawful.
