FCMB upgrades app to boost digital banking experience
First City Monument Bank has rolled out new features on its mobile app to enhance customer engagement and convenience. The updates include a reward points system, mutual fund investment options, and instant virtual card services. Oladipo Alabede and Adetunji Lamidi highlighted that these enhancements are part of the bank’s ongoing digital strategy. The app now also offers in-app customer support and simplified account upgrade processes.
TLDR
- FCMB has introduced a reward points system, allowing customers to earn and redeem points on transactions.
- The app now enables direct mutual fund investments and instant virtual card requests and activation.
- A new “Chat with Temi” feature provides instant customer support and faster issue resolution.
- The Regal Premium Lifestyle Subscription offers travel, dining, and entertainment benefits, plus three months of free transfers for new customers.
- Account upgrades from Tier 1 to Tier 2 can now be completed within the app, expanding access to more banking services.
