MTN explains reasons for tariff increase and outlines major investments
MTN Nigeria has defended its recent tariff hike, stating it was necessary to keep the company and the wider telecom industry afloat. Karl Toriola, the Chief Executive Officer, revealed that MTN faced severe financial challenges before the increase, including technical insolvency. The company says it is investing heavily in network expansion and maintenance to improve service quality. Other MTN executives also addressed concerns about data usage and transparency during a recent stakeholder event.
TLDR
- Karl Toriola said MTN was technically insolvent and unable to pay bills before the tariff increase.
- MTN invested N900bn in network expansion and maintenance in 2025 and plans to spend over N1tn in 2026.
- The company claims data prices in Nigeria remain among the lowest globally, even after the tariff review.
- Ugonwa Nwonye announced new tools to help customers track data usage, to be available by the end of this month.
- MTN aims to improve transparency and educate customers about data consumption through ongoing nationwide campaigns.
