LASTMA plans new short code for easier traffic updates
Lagos State Traffic Management Authority (LASTMA) is set to launch a short code for residents to share traffic information and complaints more easily. Olalekan Bakare-Oki, the agency’s General Manager, revealed that the current long-digit system will be replaced soon. The new short code aims to improve communication between motorists and the agency. Equipment is being installed, and the call centre will support multiple languages.
What happened
- LASTMA is introducing a short code to help residents and motorists report traffic situations and emergencies.
- Olalekan Bakare-Oki said the short code will replace the current long-digit number and will be free to use.
- The agency’s digital call centre currently has 10 responders and can communicate in Yoruba, English, and other local languages.
- The new system will allow residents to report officer conduct, emergencies, congestion, and provide feedback.
- There is ongoing collaboration between LASTMA and other emergency services in Lagos to address incidents efficiently.
