United Nigeria Airlines suspends staff after complaint by disabled passenger
United Nigeria Airlines has suspended a staff member after allegations of mistreatment involving a passenger with reduced mobility, Ms. Doris Akonanya, at Nnamdi Azikiwe International Airport in Abuja. The airline’s spokesperson, Chibuike Uloka, confirmed the suspension and stated that a full investigation is underway. The incident has sparked public concern about the treatment of vulnerable travellers. United Nigeria Airlines has apologized to Ms. Akonanya and her family, promising to address the situation.
What we know
- United Nigeria Airlines suspended a staff member over alleged unprofessional conduct involving Ms. Doris Akonanya during check-in for Flight UN0526 from Abuja to Yenagoa.
- The airline emphasized its zero-tolerance policy for misconduct, discrimination, or abuse.
- Chibuike Uloka stated that the safety and dignity of all passengers are top priorities for the airline.
- The airline has apologized to Ms. Akonanya and her family, acknowledging the emotional distress caused.
- An investigation is ongoing, and disciplinary measures will be taken based on the findings.
