NCAA calls Air Peace to urgent meeting over flight disruptions
The Nigeria Civil Aviation Authority has summoned Air Peace to address a series of unexplained flight disruptions. Passengers have complained of being stranded and rerouted on the airline’s London route, especially on the Heathrow-Abuja service. Michael Achimugu, Director of Public Affairs and Consumer Protection at the NCAA, disclosed the development in a public statement. The regulator has also received reports of delayed refunds and unresolved compensation issues.
What we know
- The NCAA has called Air Peace to an urgent meeting at its headquarters to discuss recent disruptions.
- Passengers on the Heathrow-Abuja flight were rerouted through multiple airports and left stranded in Lagos.
- Complaints include lack of communication, delayed refunds, and unresolved compensation.
- Michael Achimugu stated the Consumer Protection Department is now involved and a formal investigation will be launched.
- The NCAA emphasized it will not tolerate abandonment of passengers and will take appropriate regulatory action.
