FAAN issues 70,000 cards to support airport cashless payments
FAAN has distributed over 70,000 Go Cashless cards to improve airport operations and reduce congestion after initial challenges with its cashless payment policy. Henry Agbebire, Director of Public Affairs and Consumer Protection, acknowledged the difficulties and apologised to affected travellers. The Go Cashless policy, which began at major airports, aims to make transactions faster and more transparent. Multiple payment options are available, but the Go Cashless card is promoted as the most efficient.
What we know
- FAAN has issued more than 70,000 Go Cashless cards to ease congestion and stabilise airport operations.
- Henry Agbebire apologised for the distress caused to passengers during the initial days of the cashless policy rollout.
- Sensitisation and onboarding for the Go Cashless card began in October last year, with a significant surge in registrations after the enforcement date of March 1st.
- The Go Cashless policy was first announced in September 2025 and took effect on March 1, 2026, ending cash payments at airport toll gates, car parks, and executive lounges.
- The first day of implementation saw traffic congestion and delays, with some passengers missing flights due to slower POS payments.
