Fashion designer alleges mistreatment by British Airways staff
Popular Nigerian fashion designer Toyin Lawani has accused British Airways staff at Kotoka International Airport in Accra, Ghana, of assault, intimidation, and discriminatory treatment. Lawani, who uses a walking stick and wheelchair assistance due to a degenerative spine disease, said she was threatened with denial of boarding despite checking in online. She described the experience as traumatic, especially given her medical condition. British Airways has not yet issued an official response to the allegations.
TLDR
- Toyin Lawani claims British Airways staff refused to attend to her and other passengers, despite her disability and prior online check-in.
- She alleges staff became aggressive after a video was recorded of them discreetly checking in another passenger.
- Lawani says her phone was hit and she felt physically and emotionally harassed during the confrontation.
- Another passenger at the scene supported Lawani’s claims, describing the staff as rude and calling for an investigation.
- British Airways has not responded to the allegations, and efforts to contact their representatives were unsuccessful.
