HostNowNow refunds clients after complaints over failed services
A Nigerian web hosting company, HostNowNow Limited, has refunded two clients after allegations of service failure and refusal to return payments. The refunds followed a report by Sunday PUNCH that highlighted customer complaints against the firm. Both Chancery Giwa and Deborah Odekola confirmed they have now received their money back. HostNowNow Limited apologised for the disruptions and said the issues were due to unexpected internal incidents.
What we know
- HostNowNow Limited refunded two clients after a Sunday PUNCH report exposed their grievances.
- Chancery Giwa paid for website renewals in July 2025 but did not receive the service, with his sites going offline in August.
- Deborah Odekola also paid for hosting on October 1, 2025, but never received the service and had to migrate to another provider.
- Both clients confirmed receipt of their refunds and expressed appreciation for the intervention.
- HostNowNow Limited cited internal system disruptions as the cause of the service failures and delays.
