
Banks urge customers to beware of festive season scams
Banks are cautioning customers to stay alert against increased fraud during the festive period. Multiple banks, including FirstBank, Stanbic IBTC Bank, Union Bank, and United Bank for Africa, have issued warnings about new scam tactics targeting customers. They advise against sharing sensitive information and recommend using only official channels for banking activities. Customers are encouraged to report any suspicious activity immediately.
TLDR
- FirstBank reported new fraud trends targeting mobile apps, wallets, and USSD channels, warning customers not to share OTPs, PINs, or account details.
- Stanbic IBTC Bank reminded customers that it will never request sensitive information or ask for funds in exchange for services.
- Union Bank emphasized verifying messages and using only official channels, warning against offers that seem too good to be true.
- United Bank for Africa urged customers to stay alert, verify communications, and report suspicious activities to their Fraud Help Desk.
- INTERPOL announced arrests and cybercrime operations across Africa, highlighting the growing threat of business email compromise, digital extortion, and ransomware.