Thousands leave T2 network despite rebrand efforts
About 2,725 mobile subscribers left T2 between August and October 2025, even after the network’s rebrand from 9mobile. The latest data from the Nigerian Communications Commission shows that more customers are leaving T2 than joining. The rebrand, part of a broader recovery plan after the 2023 acquisition by Lighthouse Telecoms led by Thomas Etuh, has not slowed the outflow. Industry figures highlight ongoing customer dissatisfaction with T2’s services.
What we know
- 1,111 subscribers left T2 in August, 724 in September, and 890 in October 2025, while only 61 joined during that period.
- In October 2025, T2 accounted for over half of all recorded network exits, with 890 departures out of a total 1,597.
- From January to October 2025, 28,173 subscribers ported out of T2, while only 87 joined.
- The rebrand from 9mobile to T2 was part of the “Transformation” stage of a four-phase recovery plan following the 2023 acquisition by Lighthouse Telecoms.
- A spectrum lease agreement between MTN Nigeria and T2, approved by the NCC, took effect from October 1, 2025, aiming to improve network capacity and digital inclusion.
